Bathroom Sink and Toilet not Draining – Louisville
Category : service
Customer observations: Toilet bowl fills to the top & does not flush down. Sink drain does not come up but does back flow & bubble up into toilet which also raises water level in toilet.
Water level in bowl eventually does go down on its own after some time.
Water has been off to toilet & tank is mostly empty.
Have plunged numerous times & have used a 6ft toilet snake with no help.
Services requested: Toilet, Sink drain
–
NEO analysis of problem: Main drain found clogged just beyond toilet, causing problems with all drains from that bathroom.
–
NEO corrective actions: Clear main drain clog thru toilet with closet auger.
