NEO Drain Cleaning Privacy Policy

1. Introduction

We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and share the information obtained from users ("you") when accessing our services that utilize Google OAuth authentication. By using our services, you agree to the collection and use of information as described in this policy.

2. Information We Collect

• Personal Information: When you use Google OAuth to sign in to our services, we collect information such as your name, address, phone, email address, and nature of the problem we are providing services for.
• Usage Information: We collect information only to facilitate our specific business relationship.  We interact with limited online software automation services such as QuickBooks for accounting and Gmail for communication. This enhances user experience for both parties.

3. How We Use Your Information

• Authentication and Security: We use the information provided through Google OAuth to authenticate users and maintain the security of our services.
• Service Improvement: We DO NOT analyze data related to your use of our services.
• Communication: We may use your email to provide important service updates, account information, and respond to your inquiries.

4. Data Sharing and Disclosure

• No Unauthorized Sharing: We do not share your personal information with third parties without your consent, except as necessary to comply with the law, enforce our policies, or protect the rights and safety of our users.
• Service Providers: We may share information with trusted third-party service providers who assist us in delivering our services. These providers are obligated to protect your data and only use it in connection with the services we provide.

5. Data Security

We implement industry-standard security measures to protect your information from unauthorized access, alteration, or disclosure. We store all data securely and restrict access to only those employees or partners who require it for the operation of our services.

6. User Rights

• Access and Correction: You can access and update your personal information by logging into your account settings or by contacting us directly.
• Account Deletion: If you wish to delete your account or any personal data we have collected, you can do so by contacting us through the contact details provided below.

7. Third-Party Links

Our services may contain links to third-party websites or services that are not operated by us. We are not responsible for the privacy practices of these third-party sites, and we encourage you to read their privacy policies before sharing any information.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new Privacy Policy on our website and providing notice through email or our services where applicable. It is your responsibility to review this policy periodically.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at: Email: neodraincleaning@gmail.com
Phone: 330-222-8646

10. Consent

By using our services and providing your personal information, you consent to our collection, use, and sharing of your information as described in this Privacy Policy. --- This Privacy Policy is intended to comply with Google's OAuth requirements to ensure transparency regarding user data collection and usage.