Sink Drain

Customer input: Bathroom sink, water won’t drain. If it drains it’s very slow.

NEO findings: Very slow draining lavatory sink.

NEO actions: Removed and cleared partially clogged P-trap, reassembled and tested but still slow draining. Ran drill snake from stubout well into main soil pipe; found and cleared clog of hair/soap build up in line.

Service location:
Louisville OH 44641
Hashtags: #diy, #ineedhelp

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Laundry Drain

Customer input: Slow drain backs up in basement when doing laundry

NEO findings: Partial blockage in main sewer line, was only affecting laundry and kitchen sink drains.

NEO actions: Hydro-jetted line out 100 plus feet well into municipal sewer main. Located the run from CO to back yard where possible problem exist (for future reference).

Service location:
Canton, OH
Hashtags: #draincleaning, #sewerjetter, #cloggedpipes

– Rigid Scout Locator display above – pinpoint drain location/depth-

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Sink Drain

Customer input: Kitchen sink won’t drain

NEO findings: Secondary drain was still clogged after clearing trap under sink. Was unable to locate drain line entering main soil stack due to finished basement.

NEO actions: Hydro-jetted ~60′ of 1-1/2″ copper drain line clean using Zip-Drain attachments to avoid a mess.

Service location:
Louisville OH 44641
Hashtags: #diy, #ineedhelp, #cloggedpipes

Main Sewer Line

Customer input: Floor drain in basement backing up again. .

NEO findings: Large amount of “flush-able” wipes backed up in floor drain.

NEO actions: Jetted from clean-out clearing blockage about 20′ out. Cleaned up waste around drain and bleached floor; flushed floor drain clear. Advised landlord to discourage tenants from using wipes. They act like Velcro clinging and gathering on the walls old cast iron pipes.

Service location:
Louisville OH 44641
Hashtags: #draincleaning, #sewerjetter, #cloggedpipes

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Main Sewer Line

Customer input: The main sewer line is backed up going out to septic tank. I was unable to get to it with my snake. Its my elderly parents home and everything is backed up.

NEO findings: Blockage in main drain, all fixtures in home are backed up.

NEO actions: Hydro-Jetted main drain from roof vent. Main drain cleanout in basement was about eye level, avoided possible waste mess by using the roof vent instead.

Service location:
Louisville OH 44641
Hashtags: #diynightmare, #backedupdrains

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Trenching/excavating

Customer input: Having continuous problems with main sewer drain backups in basement. Waste is coming up from clean-out on the floor.

NEO findings: Found main sewer line in basement backed up with blockage at same area near “Y” connection in floor from a very old unused basement toilet. Floor drain downstream was open and draining fine.

NEO actions: Busted up concrete and removed old 4″ cast line along with main stack in basement to ceiling. Installed accessible clean-out in stack 18″ above floor level. Jetted line from clean-out to city main before back filling and new concrete to patch.

Service location:

Hashtags: #draincleaning, #cloggedpipes

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Septic Field Lines

Customer input: Locate distribution box in leach lines and possibly back wash and locate the run of leach lines.

NEO findings: Customer was able to locate and expose distribution box prior to arrival. Dbox was full of wastewater (a sign of field line clogs) which also had pumped out along with tanks. Dbox had three 4″ corrugated plastic pipes which made up his drain field.

NEO actions: Ran jetter thru each line clearing two clogs. Continued jetting entire lines to rejuvenate leach field system. Ran locator and paint traced each line along with depth measurements. Found and marked a section with considerable sagging/settling in the line farthest east. Homeowner decided to wait and monitor the entire system over time before a decision is made to repair bad section or replace all field lines with new.

Service location:
Homeworth OH 44634

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Hashtags: #backedupdrains, #ineedhelp, #cloggedpipes

Business | Outdoors | City Sewer | Carrollton

Gutter Drainage

Customer input: Had new gutters installed and want old clogged clay tile drain in yard excavated and replaced with new.

NEO findings: New 3″x4″ downspout installed recently. Drain cleaning old tile gutter drain ruled out.

NEO actions: Trenched 50′ and installed 4″ SDR 35 solid pipe and downspout adapter.

Service location:
Louisville OH 44641
Hashtags: #cloggedpipes

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Gutter Drainage | Sink Hole Developed

Customer input: A decent sized sink hole has appeared in the yard by the road near the storm drain. I need it looked at and advised what to do to fix. 
NEO findings: As customer described a sink hole was found near storm drain by the road. Ran jetter and locator in gutter drain and was not able to clear blockage about 15′ foot before storm drain. Neighbors have disconnected from city storm drain because of issues.
NEO actions: Excavated drain line and cut into 4″ line and redirected drain to exit ground level instead of tying back into a problematic city storm drain system. Filled sink hole with gravel then top soil.

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Service location:
Canton OH 44708 44708
Hashtags: #dontIgnoreThings; #safetyfirst